We are happy to inform you that we have made significant progress in resolving the problem. We are currently monitoring the fix in the system.
Status: The technical team fixed the issue, Canberra Playback channels are now operational with the exception of Canberra Prime 7 Canberra 7mate Canberra 7two BBC World News
These will be further investigated on Thursday.
For more questions or concerns, contact our support team at help@aap.com.au.
Posted Jan 28, 2026 - 16:31 AEDT
Investigating
We apologise for the inconvenience caused by the Playback - Canberra channels. Rest assured that our main goal is to restore the service as soon as possible.
Here are some key points to keep you informed about the situation:
• Status: Playback - Canberra channels are currently down so product is unavailable.
• Investigation in progress: Our technical team is actively working to find out the root cause of the issue.
• Estimated Resolution Time: We can't give a precise timeline. We'll update you as we learn more.
We will keep you updated on the progress of the investigation and the expected time for resolution.
Posted Jan 28, 2026 - 09:04 AEDT
This incident affects: AAP Internal Services (Staff) (TV & Radio Playback).