All Systems Operational

About This Site

Welcome to the Australian Associated Press Status Page! Our priority is to provide you with timely updates on the status of our IT systems and services, ensuring a seamless experience for all our valued users.

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Feedback and Contact
We greatly appreciate your invaluable feedback. For any questions, concerns or suggestions about our products and services or this status page, please contact our IT support team at help@aap.com.au.

Uptime over the past 90 days. View historical uptime.
aap.com.au Operational
90 days ago
100.0 % uptime
Today
Contact Forms Operational
90 days ago
100.0 % uptime
Today
Subscription Forms Operational
90 days ago
100.0 % uptime
Today
Newswire content / updates Operational
90 days ago
100.0 % uptime
Today
AAP Photos Operational
90 days ago
100.0 % uptime
Today
AAP Photos Website ? Operational
90 days ago
100.0 % uptime
Today
Incoming Content ? Operational
90 days ago
100.0 % uptime
Today
Outgoing Content Operational
90 days ago
100.0 % uptime
Today
Image Pressers / Photo Alerts Operational
90 days ago
100.0 % uptime
Today
Twitter Updates Operational
90 days ago
100.0 % uptime
Today
Facebook Updates Operational
90 days ago
100.0 % uptime
Today
Instagram Updates Operational
90 days ago
100.0 % uptime
Today
Outgoing Content (AP) Operational
90 days ago
100.0 % uptime
Today
AAPNews Operational
90 days ago
100.0 % uptime
Today
AAPNews(Web Browser) Operational
90 days ago
100.0 % uptime
Today
AAPNews iPhone App Operational
90 days ago
100.0 % uptime
Today
AAPNews Android App Operational
90 days ago
100.0 % uptime
Today
AAP Newsroom Operational
90 days ago
100.0 % uptime
Today
AAP Newsroom Web Portal Operational
90 days ago
100.0 % uptime
Today
The Wire Operational
90 days ago
100.0 % uptime
Today
Agenda Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
aapX Operational
90 days ago
100.0 % uptime
Today
Media Releases Operational
90 days ago
100.0 % uptime
Today
News API Operational
90 days ago
100.0 % uptime
Today
Email Deliveries/Notifications Operational
90 days ago
100.0 % uptime
Today
AAP Factcheck Feeds Operational
90 days ago
100.0 % uptime
Today
aap.com.au Operational
90 days ago
100.0 % uptime
Today
AAP Newsroom Operational
90 days ago
100.0 % uptime
Today
Twitter Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
Email Distribution Operational
90 days ago
100.0 % uptime
Today
Legacy Products/Systems Operational
90 days ago
100.0 % uptime
Today
Newscentre Operational
90 days ago
100.0 % uptime
Today
AAP Network Operational
90 days ago
99.53 % uptime
Today
ACT - Australian Parliament House Operational
90 days ago
98.52 % uptime
Today
NSW - AAP HQ Surry Hills Operational
90 days ago
98.93 % uptime
Today
NSW - Parliament House Operational
90 days ago
100.0 % uptime
Today
NSW - Supreme Courts Operational
90 days ago
100.0 % uptime
Today
VIC - Melbourne Bureau Operational
90 days ago
98.8 % uptime
Today
VIC - County Courts Operational
90 days ago
100.0 % uptime
Today
VIC - Parliament House Operational
90 days ago
100.0 % uptime
Today
VIC - Supreme Courts Operational
90 days ago
100.0 % uptime
Today
AAP Internal Services (Staff) Operational
90 days ago
99.99 % uptime
Today
Digital Collections Operational
90 days ago
100.0 % uptime
Today
Email and Directory Service Operational
90 days ago
100.0 % uptime
Today
Finance and Billing Systems Operational
90 days ago
100.0 % uptime
Today
Photos Admin Operational
90 days ago
100.0 % uptime
Today
Superdesk Operational
90 days ago
100.0 % uptime
Today
Superdesk Image Archive Operational
90 days ago
100.0 % uptime
Today
Global Protect Portal Operational
90 days ago
100.0 % uptime
Today
Global Protect Agent Operational
90 days ago
100.0 % uptime
Today
Telephone System ? Operational
90 days ago
100.0 % uptime
Today
FTP Service Operational
90 days ago
100.0 % uptime
Today
TV & Radio Playback Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 22, 2024

No incidents reported today.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024

No incidents reported.

Dec 17, 2024
Scheduled Firewall Maintenance
Update - Please be advised that the network outage has been resolved, and all services are now fully operational.

We sincerely apologise for the unexpected extended outage window and any disruption this may have caused. Our team is reviewing the incident to prevent similar issues in the future.

Thank you for your patience and understanding. If you experience any further issues, please do not hesitate to reach out to the Service Desk team via help@aap.com.au
Dec 17, 13:48 AEDT
Completed - The scheduled maintenance has been completed.
Dec 17, 13:48 AEDT
Update - The AAP corporate site (aap.com.au), AAP Photos, and AAP Newsroom are now accessible, and newswire/news content is transmitting successfully (incoming and outgoing).

We sincerely apologise for the extended delay during maintenance and any inconvenience this may have caused. Our team is continuing to work on resolving the remaining internet connection issues across our offices.
Dec 17, 13:12 AEDT
Update - Users can now log in to GlobalProtect. However, Photos and Newsroom may still experience issues, timeouts, or instability.

Further updates will be provided as soon as the services are fully restored. If you have any urgent concerns, please contact help@aap.com.au.
Dec 17, 12:37 AEDT
Update - We are in the process of implementing a workaround and will be testing its efficacy in restoring network services.

We apologise for any inconvenience caused and appreciate your patience and understanding.
Dec 17, 12:17 AEDT
Update - We would like to inform you that the scheduled maintenance window has been unexpectedly extended due to unforeseen network issues encountered during the work.

Our team is actively addressing the situation and working to restore all services as quickly as possible. We apologise for any inconvenience caused and appreciate your patience and understanding.

Further updates will be provided as soon as the services are fully restored. If you have any urgent concerns, please contact help@aap.com.au.
Dec 17, 11:54 AEDT
Update - We are in the process of rolling back the changes and working to restore our network services as quickly as possible.
Dec 17, 11:43 AEDT
Update - We are currently experiencing an issue with restoring our network, and our team is working to restore services as quickly as possible.
Dec 17, 11:29 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 11:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 15:34 AEDT
Scheduled - On Tuesday, 17th of December, 2024, at 11:00 AEDT, there will be a scheduled 30-minute outage affecting all external access to AAP systems, including Global Protect VPN, Clientless, Newsroom, and Photos. This crucial firewall maintenance will also interrupt internet access for on-site staff, restricting their ability to use Superdesk and the AAP Photos backend during this time.

When: Tueasday, 16-12-2024, between 11:00 - 11:30
Duration: 30 minutes

We understand that the service disruption/downtime can be quite inconvenient for users. However, maintenance work is crucial in order to guarantee the long-term stability and efficiency of our systems.

For any urgent matters during the outage, please contact our support team at help@aap.com.au
Dec 16, 15:32 AEDT
Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

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